We have had several people report getting a phone call from someone claiming to be with Microsoft. The caller says they have detected a problem with their computer and asks to make a remote connection into the computer to fix the problem. If allowed access to the computer, the caller will claim to have found serious problems and will ask for a payment of several hundred dollars to fix the problems. In a few cases, people have been locked out of their computers if they refuse to pay. These calls are scams. If you receive a call like this, hang up and never allow the caller access to your computer.